Baxter County Office of Emergency Management Director Jim Sierzchula says he’s pleased to introduce the county’s new 9-1-1 Coordinator Mike Shetrompf and the new county Safety Coordinator David Stults. Shetrompf is taking the place of Shannon Chapman, who served in the position for nearly one year. Stults replaces Will Syfrett, who serves as the chief of the Buford Volunteer Fire Department. Both Shetrompf and Stults have served as dispatchers for the Emergency Enhanced 9-1-1 Operations Center.
Shetrompf has been a 9-1-1 dispatcher for approximately 10 years. His duties now include ensuring the operations center runs smoothly. The job entails making sure dispatchers have the tools they need to efficiently accomplish their tasks and the 9-1-1 system is functioning as it should.
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The current enhanced 9-1-1 system automatically retrieves a name, address and phone number for landlines only. A call from a cell phone retrieves the cell phone number and what tower the signal is coming from.
Shetrompf says on rare occasions the cell phone signal may ping to an exact location. This presents a challenge for dispatchers who have to obtain the information, then manually enter it into the system.
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Stults has worked as a dispatcher for about three years. He started his position last week and says he’s just now getting his feet wet. He says he looks forward to “hitting the ground running.”
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Sierzchula says duties for the Baxter County Safety Coordinator include developing and implementing county-wide safety programs, drug and alcohol testing, worker’s compensation and assisting the OEM Director.
Stults is a 2011 graduate of Mountain Home High School. He was an intern for KTLO, Classic Hits 101.7 and The Boot his senior year.
Sierzchula says he’s confident in the abilities both Stults and Shetrompf bring to the table.
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