Arkansas: ‘Sporadic’ issues with work rule reporting site

wireready_09-06-2018-09-42-02_04128_medicaid

LITTLE ROCK, Ark. (AP) – Arkansas officials say the website that people on the
state’s expanded Medicaid program use to report work activities under a new
requirement to keep their coverage is experiencing “sporadic” issues.

The Department of Human Services said Wednesday that the domain name server is
experiencing network issues that have impacted it and other agencies.

DHS says the issues could affect people as they log in and report their
activities on the www.access.arkansas.gov site. Wednesday was the last day for
enrollees to report August activities.

DHS says enrollees who are unable to report because of the issue can request a
good cause exemption by sending an email to AWgoodcauserequest@dhs.arkansas.gov
or by contacting their local DHS county office by close of business Oct. 5. The
request should include information enrollees were trying to report.

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