It's National Consumer Protection Week, and state officials are taking this time to warn citizens of potential scams. One of the most frequent complaints received by the Arkansas Attorney General's office concerns automated phone calls, also known as "robocalls," particularly from out-of-state solicitors.
Attorney General Leslie Rutledge says her office has been pushing to get robocalls shut down. She says they are not only a time-consuming distraction, but they're also devestating with the potential of money being lost.
Rutledge says she was successful in getting the FCC to relax the rules allowing telecommunication companies to block robocalls, and now, the keys to the kingdom are in the hands of the service providers.
Rutledge says some of the most common forms of scam calls will be from individuals claiming to be from the Internal Revenue Service.
Elderly citizens also get targeted by another form of scam calls. Rutledge says they may get a call from someone pretending to be a relative such as a grandchild.
Anyone wanting to report a scam or robocall can contact Rutledge's office toll-free at 1-800-482-8982 or go online to arkansasag.gov. The Arkansas Attorney General's Office can also be found on Facebook, Twitter and Instagram.
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