The State of Arkansas plans to transition to a new Electronic Benefit Transfer (EBT) vendor on Monday.
KARK of Little Rock reports, because of the transition, a statewide outage is scheduled for Saturday evening at 11:00 and lasting until Sunday morning at 7:00.
During the outage period, cardholders will not be able to use any EBT benefits, including food or cash.
The state advises EBT cardholders to plan ahead for food purchases and cash withdrawals. Cardholders will not be able to use their EBT cards during the scheduled outage period. Both the cardholder website at www.ebtedge.com and the EBT Customer Service Help Line will be down during the outage.
After 7:00 Sunday morning, cardholders can access the new EBT website at www.connectebt.com or call the EBT Customer Service Help Line toll-free at 1-800-997-9999.
For questions regarding EBT cards, benefits and/or the outage, visit the Arkansas Department of Human Services website at humanservices.arkansas.gov.
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