A call to 811 can save major headaches when digging

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As spring arrives across Arkansas, utility officials are reminding residents to take precautions before starting outdoor projects as April marks National Safe Digging Month. Companies like Black Hills Energy are encouraging homeowners and contractors to follow proper safety steps to avoid damaging underground utility lines.Before digging for any project residents are urged to contact Arkansas 811 at least two business days in advance. The free service notifies utility providers to mark the location of buried lines, helping prevent potentially dangerous and costly accidents. Kevin Reno works for Black Hills Energy as a gas operations technician and he says preparing for any project that involves digging is an important first step.

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It is recommended that the planned digging area be marked with white paint, stakes or flags so utility locators can accurately identify the work zone.

If work does not begin within 10 business days of having lines marked, residents must contact Arkansas 811 again to have the area remarked. Reno says all calls to 811 are free of charge.

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Failing to follow “Call Before You Dig” laws can result in fines and liability for repairs. More importantly, striking an underground line can create widespread service outages and pose significant safety risks.

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If a natural gas line is damaged or the smell of gas is detected, residents should immediately leave the area and call 911, followed by contacting Black Hills Energy.

Avoid anything that could create a spark, including machinery or open flames.

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