Black Hills Energy says in their latest statement technicians are working nonstop to complete a multi-step process to restore natural gas service as quickly and safely as possible in Mountain Home.
Technicians are reportedly going door-to-door turning off service to 339 impacted natural gas meters to safely restore system pressure. Immediately following restoration of system pressure, technicians will begin relighting residential customers’ home appliances.
Black Hills Energy employees from across Arkansas with support from Kansas are joining the effort to expedite restoration of service to Mountain Home customers. Twenty technicians are diligently working to complete the restoration process. Because of low temperatures, Mountain Home residents are encouraged to contact neighbors who may be out of town. According to Black Hills, they should be advised to call the customer service line so a technician can check their home or building to ensure they have service. A home or building without heat is at risk for frozen water pipes.
For those without heat, a 24/7 warming center has been set up at the Real Life Church Reach Center, located at 1326 Rossi Road in Mountain Home. The National Weather Service also advises the following guidance:
-Close off unneeded rooms to avoid wasting heat
-Stuff towels or rags in cracks under doors
-Close blinds or curtains to keep in some heat
-Eat and drink – food provides the body with energy for producing its own heat. Drink plenty of water and other non-caffeinated, non-alcoholic beverages to prevent dehydration
-Wear layers of loose-fitting, lightweight, warm clothing and remove layers to avoid overheating, perspiration and subsequent chill
-When using heat from a fireplace, wood stove or space heater, use fire safeguards and be sure to properly ventilate
For more ways to stay safe, visit blackhillsenergy.com/safety. Those smelling natural gas should leave their residences immediately and call 911. Then call Black Hills Energy at 888-890-5554. Don’t use the phone in the house where you smelled gas, and don’t turn off lights as you leave.
Stay tuned to KTLO, Classic Hits, and The Boot for the latest updates.
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